HairStation is committed to our customers’ satisfaction with our products beyond the point of sale. Faulty or wrong products may be returned within 7 days of purchase when accompanied by the following:
- Packing slip
- All original packaging
The return address is:
Blk 5070 #01-1497
Ang Mo Kio Industrial Park 2
Please note that return shipping fees are not refundable and are the responsibility of the customer.
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the items in your shipment, please email us at firstname.lastname@example.org or call us at: 6481 5583 between the hours of 10:00 a.m. to 6:00 p.m, Mondays to Fridays. We will be happy to assist you.
Please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has been submitted.